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IT as a Service

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IT as a Service Authors: Elizabeth White, Pat Romanski, Ed Witkovic, Alan Williams, Liz McMillan

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Solidcore to Host IT Service Management Seminar Series for Financial Services Featuring IBM

New York and Toronto Executive Events Will Discuss Strategies for Implementing and Managing IT as a Service

PALO ALTO, Calif., April 18 /PRNewswire/ --

WHO: Solidcore Systems is the leading provider of IT control solutions that can facilitate an organization's ability to gain cost-effective and categorical control of its IT operations and realize immediate and tangible value in change control, compliance, and security. WHAT: Solidcore will host half-day seminar series on IT Service Management in the Financial Enterprise with IBM's Global Services and Tivoli groups. The events will discuss adopting the correct strategy and deploying technology to dramatically improve reliability and availability of IT. Through case studies, speakers at seminar will describe how financial services industry leaders are implementing and managing IT as a service, achieving visibility, reconciliation, and enforcement of IT change, and how they are leveraging the CMDB to unify and integrate all aspects of ITSM. Attendees will leave the seminars knowing how to do the following: * Evaluate an organization's readiness for ITSM * Identify the critical technologies required for ITSM * Understand the challenge IT change poses to ITSM * Track changes in the IT environment in real time * Reconcile those changes with approvals * Control who can make IT changes as well as how and when they can be made * Evaluate and define the role of the CMDB in an ITSM project * Leverage the CMDB for compliance and reporting * Extend the CMDB to meet functional ITSM requirements. WHEN AND WHERE: Wednesday, April 26, 2006 New York 590 Madison Avenue Thursday, May 4, 2006 Toronto 120 Bloor Street East WHY: Although IT has always been the lifeblood of the financial industry, it is struggling to achieve the high service levels business now requires. Simple questions such as what changed on my system, who changed it, and when did it change cannot be answered consistently; therefore, service levels cannot be guaranteed. No matter how far along an organization is in its ITSM initiative, the ability to understand and control change is the key to success. ABOUT SOLIDCORE: Solidcore Systems is the leading provider of IT control solutions that facilitate an organization's ability to gain cost-effective and categorical control of its IT operations and realize immediate and tangible value in change control, compliance, and security. Leading Fortune 500 companies and U.S. government agencies utilize Solidcore solutions. Solidcore is a private, venture-backed enterprise software company with its headquarters in Palo Alto, California. Please call toll free (888) 210-6530 or visit http://www.solidcore.com/ for more information.

Solidcore Systems

CONTACT: Laurie Gibson of B3 Communications, Inc., +1-650-969-0764, or
[email protected], for Solidcore Systems

Web site: http://www.solidcore.com/

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