The Next Evolution of IT

IT as a Service

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Latest Blogs from IT as a Service
The purpose of this article is draw attention to key SaaS services that are commonly overlooked during contact signing that are essential to ensuring they meet the expectations and requirements of the organization and provide guidance and recommendations for process and controls necess...
It seems as if news about another hospital laying off workers - or worse, closing - hits the news every day; at last count, 21 hospitals stopped treating patients in 2016. Hospitals and healthcare systems across the country, including some of the largest, laid off thousands of employee...
CloudJumper, a Workspace as a Service (WaaS) platform innovator for agile business IT, has been recognized with the Customer Value Leadership Award for its nWorkSpace platform by Frost & Sullivan. The company was also featured in a new report(1) by the industry research firm titled, “D...
As organizations shift towards IT-as-a-service models, the need for managing and protecting data residing across physical, virtual, and now cloud environments grows with it. Commvault can ensure protection, access and E-Discovery of your data – whether in a private cloud, a Service Pro...
Today, we are in the middle of a paradigm shift as we move from managing applications on VMs and containers to embracing everything that the cloud and XaaS (Everything as a Service) has to offer. In his session at 17th Cloud Expo, Kevin Hoffman, Advisory Solutions Architect at Pivota...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015...
If you ever saw the classic SNL sketch in which Jimmy Fallon portrays "Nick Burns, Your Company's Computer Guy" you're probably familiar with the pain and humiliation he causes the end users he is tasked with supporting. Condescending. Impatient. Way smarter than everyone else...
One of my work projects was for BT, to launch and drive demand for one of the first UCaaS offerings, based on the Microsoft Lync technology. Unified Communications and Collaboration A key resource developed by the team was a UC maturity model, quite an under-rated document I always tho...
Yesterday I had the chance to attend a great conversation on Twitter and Youtube. Brillantly facilitated by Tim Crawford, the discussion revolved around the relevance of IT today and involved Mark Thiele EVP Datacenter at Switch, Stuart Appley CIO at Shorenstein, and Bob Egan CEO of th...
Senior executive expectations have been raised for traditional IT organizations that broker cloud computing services for their internal business stakeholders. Besides, there's a belief that the lack of dimension maturity can slow digital service innovation outcomes. As a result, Inter...
In the world of Anything-as-a-Service (I will leave the acronym to your imagination), Network-as-a-Service is not a new term. In fact, it even has its own wikipedia page which will tell you it has been used for many years now, well before the current set of service related terms in IT ...
Machine-to-machine (M2M) technology and the resulting Internet of Things are leading us inexorably toward everything-as-a-service (XaaS). As more things get connected, the range of service opportunities expands. And as those services are presented online, they become available for use,...
There is a common phrase, often attributed as a Chinese proverb/curse, “May you live in interesting times.” For those following the cloud technology space, we are definitely living in interesting times. In their latest magic quadrant report on IaaS, Gartner describes the market as stil...
I previously wrote a review of the Microsoft Azure public cloud and included a comparison between Azure and AWS (Amazon Web Services) and will now compare OpenStack and VMware vCloud. For a review of IaaS (Infrastructure as a Service) see my blog post and video. This table provides a...
Cloud solutions are evolving rapidly with users eager to easily leverage the underlying infrastructure. Platform as a Service (PaaS) is one option that help developers meet their needs. Typical cloud computing conferences feature a large contingent of pay-to-pay sponsors who are look...
AT&T has developed the ability to provide virtual private clouds and other computing capabilities as integrated services at scale. To learn more about implementing cloud technology to deliver and commercialize an adaptive and reliable cloud services ecosystem, we sat down with Chris Co...
I recently participated in a panel discussion, titled: “Infrastructure as a Service (IaaS) endgame – commoditizing the data center” at the GigaOM Structure 2012 Conference. While software is definitely defining the use of IaaS through Platform as a Service (PaaS), the underlying need f...
In this posting, I summarize my prior three posts on the three cloud computing offerings: Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). I concentrate how the three offerings differ with respect to flexibility, maintenance and portab...
This posting provides an introduction to cloud computing: concepts and terminology. Cloud computing is a general term for computing services delivered over the Internet, as opposed to computing services hosted inside your own network; on your own premises. These computing services ca...
IDaaS – Identity as a Service, is a scenario where Cloud Providers will host and run Identity Management software, and provide it on a SaaS basis so the enterprise doesn’t have to install it on site. This is a very powerful example of the new approaches to IT that initiatives like Sha...
This week the Gartner Symposium visited an unexpectedly sunny Barcelona. This year’s theme for the Gartner Symposium is "Re-imagine IT" and how the forces of Cloud, Social, Information (incl. big data) and Mobile are forming a nexus (Websters: a connected group or series) of change, s...
End-to-end solutions have been sold for a very long time bringing the best of hardware, software, hosting and services to enable customers solve the most complex problems. The emergence of cloud services drastically changes the potential value to customers in terms of speed and cost. ...
The focus of IT as a Service (ITaaS) is generally on the value it would provide with respect to self-service provisioning for both business and IT customers alike. But let’s ignore the business for a moment, shall we? Let’s get downright selfish and consider what benefits there are to ...
We are seeing very clear predictions about the growth of SaaS (Software as a Service) market in the next several years, also very close to the concept of SaaS enterprises are looking for BpaaS (Business Process as a Service) which aims at end to end delivery of a complete business proc...
What is an application? Well, like many things the answer varies widely based on who you ask. Consider the case of an online ticket booking application. If you ask the users of the application what the application is, then it’s a web page or a series of web pages. If you ask the applic...
What is SaaS? Software delivered as a service? As in renting, not owning the software. Or, is SaaS a service layered over software? As in a complete solution, not a tool. It seems a little late in the game for me to be asking a question like “What is SaaS?” But, I’ve always harbored...
One of the core concepts associated with SOA – and one that failed to really take hold, unfortunately – was the ability to bind, i.e., invoke, a service at run-time. WSDL was designed to loosely couple services to clients, whether they were systems, applications or users, in a way that...
The Kuppinger Cole European Identity Conference 2011 (EIC), which was held in Munich earlier this month, truly represented a ‘Who's Who' of cloud initiatives and standards. Representatives from many influential, established and aspiring standards and industry bodies were on hand to sh...
Cloud computing is gaining rapid acceptance, but not everywhere. Governments across Europe – in what many call “the old countries” - are still remarkably conservative or even reluctant to embrace cloud computing. This week President Obama organized a dinner with the CEO’s of 12 high-...
I cannot help but chuckle when I hear someone say, write, or tweet that because of cloud computing operating systems are fast becoming a commodity. The only thing I can say is that they apparently do not talk to the same users that I do. I can accurately use the word ‘entrenched’ to de...
While the TV and consumer industry is getting ready for its next wave of innovation called 3D, the IT industry has been going through a similar three dimensional transformation. Let’s have a closer look at this 3D journey of IT and how a good cloud strategy should support all three dim...
Conversations concerning PaaS trended upwards this week on the heels of the AWS Elastic Beanstalk (Beta) announcement. If you missed it, Elastic Beanstalk represents the first foray into PaaS by the historically IaaS-centric cloud provider. The new service provides an application-centr...
In every cloud survey, security consistently comes out as an inhibitor to cloud adoption. Even though this has been the case for several years, many feel that it is a temporary barrier which will be resolved once cloud offerings get more secure, mature, certified, and thus accepted. Bu...
Happy New Year! In this first post of 2011, I’d like to explore one of the primary ways the cloud landscape is evolving. Two of the pillars of cloud computing, Infrastructure as a Service (IAAS) and Platform as a Service (PAAS), are showing some interesting trends as cloud providers ad...
In the past weeks we launched directly from the season of cloud events into what SYS-CON calls the Annual Predictions Bonanza. Gartner released its predictions on December 1 leading with "critical infrastructure will be disrupted by online sabotage." At CIO magazine Bernard Golden gav...
With a private cloud strategy and dynamic data center you can quickly respond to rapid business fluctuations. But how do you get there?This post was originaly published as thanksgiving weekend special at 
Slowly but steadily the debate in the blogosphere about private clouds is increasing. Now it is always good to see some debate, but is this a debate worth having? Will the cloud long term not be about other things than who owns a machine? Under provocative titles like “Private cloud d...
Last week Jim Murphy of Gartner and I opened up the Cloud ConfEx, an executive conference that ran as a part of the GITEX tradeshow in Dubai. Personally, I had not been in the region for the good part of 10 years, so I was very interested to see how it had developed since. Last time I ...
Just back from Gitex (more about this later) and it is only one week to go to Cloud Expo west, which starts Monday November 1st. I will be speaking in track 4 “Real-World Cloud Computing & Virtualization” on Wednesday at 6:25 PM (the cloud is no 9-5 affair) about How Cloud and Virtuali...
This morning 6000 people streamed into the Bella center in Kopenhavn to see the VMworld opening keynote. I'll cover the new items compared to the event in San Francisco. According to VMware's CMO virtualization is about efficiency (utilization), reliability but foremost about Agility. ...