The Next Evolution of IT

IT as a Service

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Latest Articles from IT as a Service
In my last post, we learned that services are only like products if you are willing to oversimplify them. And if you oversimplify them, you can miss out on business opportunities. Services (actions supported by things) differ in several important ways from products (things supported b...
SecuritySolutionsWatch.com: Thank you for joining us today, Bryan. If you wouldn’t mind, please tell us a little bit about your background and your role at HP. Bryan Coapstick: As the Director of Mobile Innovation, I am responsible for ensuring that HP’s mobility initiatives successfu...
Customers are expecting to consume IT as a service and IT vendors, including IBM, are responding. Recently, I had the opportunity to attend the IBM Software Group's Analyst Insights conference for the industry analyst community. IBM's total revenue of about $100B comes from its combin...
Identity Management (IDaaS) & Access Mgmt (SSO) solve similar but separate issues, but both serve as a cornerstone of an integrated security initiative. One of the biggest misconceptions in cloud security is the perception that identity management (IDaaS) and access management (SSO) a...
As we move closer toward everything-as- a-service (XaaS), the title “Internet of Agents” seems to fit what is really happening. Agents are systems and devices that sense what is going on, and they exchange information with and act on behalf of other agents and people in ways that ultim...
CloudEntr allows users to gain convenient access to all their web-based applications by authenticating just once with a unique log-in credential. With CloudEntr businesses are also able to smoothly transition from weak user-selected passwords to stronger protection, through complex pas...
There is a lot of confusion and hype about the cloud and SaaS (Software as a Service), and at Corent we experience it on a regular basis. One of the things I’ve been seeing and hearing about is the concept of a marketplace of cloud applications. I’ve observed that applications sold thi...
Calling all heroes! Join us at this highly educational and entertaining session to learn about the efforts of everyday heroes such as you who are driving their IT organizations journeys to a more efficient and agile IT. In his session at the 13th International Cloud Expo®, Anand Akela...
Despite accusations against the gov't of data harvesting and privacy invasion, IDaaS is a feasible and trustworthy option to maintain identity protection. Conspiracy theorists and other concerned citizens will insist the government is watching every keystroke, keeping a record of ever...
A few weeks ago I was trying to update some files I have stored on a cloud storage service (that will remain nameless). I had moved my files there a while back as a way to make it easier to access them from my various devices and to avoid losing them during the next inevitable hard dri...
The importance of privileged identity management as a means of managing risk has long been understood. After all, it's reported 43% of security breaches involve trusted insiders, according to research group Forrester. And the most recent Verizon Data Breach report revealed some 13% of ...
Verizon is calling on the expertise of one of its recent acquisitions to offer a cloud computing service to its customers. Verizon has announced details about a new cloud computing service for business, Verizon Cloud, an IaaS offering the company claims will offer better end-user con...
Inside the world’s companies and government departments, IT organizations have traditionally focused on delivering to internal customers. This has created an environment where IT is expected to align the services it delivers with age-old business processes that have evolved over years ...
Here at MetraTech we work hard to provide a billing and compensation platform that will help service providers monetize their services, whether those services are deployed in the cloud, across the Internet or other methods. However, we have learned that before proposing a billing solut...
Citrix on Tuesday announced the availability of Citrix CloudPlatform™ 4.2, a single, unified cloud orchestration solution powered by Apache CloudStack, and Citrix CloudPortal™ Business Manager 2.1, a web portal that manages the delivery of cloud services. The latest versions of these c...
Film and production companies are often located across the globe with several teams working collaboratively to create the next box office hit. Imagine you are an animator in Brazil and in charge of illustrating the characters for a future film. Similarly, the individual who is creating...
Anytime we in IT encounter a new paradigm, our natural reaction is block, control, stop. In many shops, our first response is to prohibit users from accessing websites that the company has not approved, including cloud-based software, mobile applications, and other “bring your own apps...
Cloud computing, developed more than eight years ago, has become a multi-billion dollar segment of the IT services market. However, the original server-centric model, used to provide low cost computing, is giving way to a new network-centric model that will deliver better performance a...
“We’ve embraced every version of VMware vCloud Connector released by VMware,” commented Dante Orsini, iland’s SVP of Business Development as Iland announced it’s leveraging VMware vCloud Connector Advanced Edition. Customers will be able to securely connect their VMware environments to...
In the last MetraTech blog, we explored the topic of how you price for cloud and other services. In this blog, we focus on the everything-as-a-service (XaaS) movement and the impact on current pricing and business models. While the cloud industry is heavily impacted by this trend, it i...
MetraTech on Tuesday released the report, "Monetization that Fits the Business: The Limitations of Subscription Billing," published in conjunction with research and advisory firm Saugatuck Technology. The report examines the past decade's evolution of monetization strategies driven by ...
Mobile Backend as a Service (MBaaS) has emerged as one of the hottest trends in today’s technology market. While most of the adoptions of MBaaS technologies have taken place in the consumer or B2C space, these platforms are starting to make serious inroads in the enterprise. In order t...
“We’re honored to be recognized by AlwaysOn for our dedication to product innovation and customer success,” commented Aria Systems CEO Tom Dibble on the announcement that Aria Systems has been selected by AlwaysOn as one of the AlwaysOn Global 250 winners. “We are honored to be among s...
Behind every cloud service or cloud-based solution, there are real people... A robust ecosystem of solutions providers has emerged around cloud computing. But who are the CEOs & CTOs behind those providers, who are the internal and external entrepreneurs driving companies involved i...
Many small businesses are realizing that cloud computing isn’t just for large corporations. Many providers offer services that are targeted at the small business owner. Cloud computing presents unique opportunities for small businesses, giving them access to infrastructure that had tra...
The answer is – it isn't possible. "No one's ever on an old version of Salesforce.com because Salesforce.com is multitenant, that is everybody shares the same servers, so when those servers are upgraded, everybody's upgraded." Naturally, when a perplexed customer asked me whether "Nav...
Oracle and salesforce.com, two rivals that have been personally at each other’s throats from time to time, said Tuesday that they’ve cut a comprehensive nine-year partnership involving all three tiers of cloud computing: applications, platform and infrastructure. Late Monday Oracle a...
Recovery-as-a-Service, or “RaaS”, is the latest disaster recovery solution. Cloud-based RaaS allows organizations to recover their IT resources efficiently and effectively when an adverse situation strikes. When compared to traditional disaster recovery solutions, RaaS is more easily...
"To be or not to be" is the famous opening phrase of Hamlet’s well-known soliloquy in Shakespeare’s play “Hamlet.” In the soliloquy, Hamlet questions the meaning of life, and whether or not it is worthwhile to stay alive when life contains so many risks and hardships. He concludes that...
In Part 1 I talked about how there’s nothing new about subscription services since they’ve been around for generations. Now I’ll relent a little and admit that there is something new about many of the subscription services out there. What’s new is what is no longer there. Traditionall...
Some of our customers and billing industry contacts are somewhat intrigued (or even bemused) by the upsurge in attention being given to the concept of “subscriptions”. Some are concerned that they’re missing something because, after all, subscriptions have been business-as-usual for mo...
Fancy that. Dell said Monday that its “current in-house multi-tenant public cloud IaaS will be discontinued in the US in favor of best-in-class partner offerings” that it’ll deliver as a single-source supplier. While it’s preaching the gospel of customer choice, it’s saving badly nee...
Compuware Corporation has announced the convergence of dynaTrace PurePath® Technology and the Gomez Performance Network, creating a powerful User Experience Management (UEM) solution. Compuware now offers a APMaaS solution that provides a complete UEM offering, including real-user, syn...
Boston-based Cloudant and its NoSQL distributed Database-as-a-Service (DBaaS), which have gone to the VC trough four times since the company was started in 2008, have gotten what appears to be their first real money to grow on: a $12 million B round led by Devonshire Investors, the pri...
A new American workforce is emerging. A recent report from Accenture says the number of U.S. workers who are independent (such as freelancers, contractors or temps) is up 6 percent from 1989. Work as we know it is changing. Because of constant connectivity, companies across the globe n...
In recent years, IT departments have been confronted with the convergence of several highly disruptive trends that have fundamentally altered the enterprise IT landscape, particularly when it comes to how data and applications are managed. Mobility and the rise of BYOD (bring your own ...
IT departments within companies are seeing the growth of a more complex IT environment fueled by growing user demands for more flexible and productive solutions. The growing desire of users to have instant access to their IT services from any device at any given time – combined with IT...
Let's face it, business units are bypassing IT and are using the likes of EC2 and Rackspace. Developers are driving this trend for the sake of agility and hindrance-free innovation. Security is not their top priority and is usually an afterthought, and this makes IT cringe. In his se...
AppMesh, a year-old start-up begun by Salesforce veterans, says it’s the first mobile-only CRM app built for sales reps. The company has no interest in managers – well, at least not yet – only the under-served sales pro. AppMesh claims to have what it calls a “post-cloud architectu...
CIOs understand the importance of analytics and BI. According to a 2012 survey of 2300 CIO by Gartner, analytics and BI are their number one technology priority. Analytics and BI can make bigger business impact when they can access more data. With data in the cloud and Big Data silos, ...